Privacy statement


This Privacy Statement explains how Customer Collective collects and uses personal data through this website.

Identity and contact details Controller and DPO



Contact Data Protection Officer (DPO):


Purposes and legal grounds

If you provide your personal data (email address and optionally Name, First Name and Company) through the website, Customer Collective will process it about our services. Customer Collective processes this data on the basis of your consent.


Recipients of your data

Customer Collective transfers your personal data, where appropriate, to the following categories of recipients:

  • Companies that process personal data in the name and on behalf of Customer Collective (also known as ‘processors’). For example: IT service providers,
  • Government and judicial authorities, if there is a legal obligation to do so;


Retention of your data

Customer Collective will retain your data until you unsubscribe.


Use of cookies

The Customer Collective website also uses cookies, small pieces of information that we transfer or collect and store on the hard drive of your device (e.g. computer).
For more information please refer to our Cookie Statement.


Rights as a data subject

Under the conditions and modalities provided by applicable law, you may contact Customer Collective to exercise the following rights: You always have the right to inspect the data that Customer Collective processes about you and to have any inaccurate or incomplete data corrected or deleted. You can object to the processing. All electronic communications you receive from Customer Collective will always include an opt-out possibility through which you can withdraw your consent. You have a right to data transfer.


You can send your request to exercise your rights to

You also have the right to lodge a complaint with the Belgian Data Protection Authority ( ) at any time.