{"id":5871,"date":"2023-02-02T12:56:31","date_gmt":"2023-02-02T11:56:31","guid":{"rendered":"https:\/\/customercollective.eu\/services\/crm-2\/"},"modified":"2024-10-21T20:36:14","modified_gmt":"2024-10-21T18:36:14","slug":"crm","status":"publish","type":"service","link":"https:\/\/www.customercollective.eu\/fr\/services\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"\n<section class=\"dit\" id=\"block_63e1090fef98c\">\n  <div class=\"dit__container\">\n    <div class=\"dit__header\">\n              \n<h2 class=\"heading heading_h2 dit__header-title\">\n  Les d\u00e9fis que nous relevons<span>.<\/span>\n<\/h2>\n      \n      \n          <\/div>\n\n          <div class=\"dit__accordion\">\n        \n  <ul class=\"accordion\" data-accordion>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Notre \u00e9quipe commerciale ne veut pas utiliser notre CRM et nous devons en am\u00e9liorer l\u2019adoption\n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Nous avons pas mal de donn\u00e9es sur les clients, mais aucun moyen d\u2019en extraire des informations utiles\n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Nos donn\u00e9es sont de maigre qualit\u00e9 et nous devons l\u2019am\u00e9liorer \n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Nous avons besoin d\u2019une int\u00e9gration CRM plus efficace pour \u00e9liminer les entr\u00e9es manuelles sujettes aux erreurs \n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Nous voulons am\u00e9liorer la satisfaction, la r\u00e9tention et la fid\u00e9lit\u00e9 des clients \n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n          \n      <li class=\"accordion__item\"\n        >\n        <div class=\"accordion__item-header\"\n          >\n          \n<h6 class=\"heading heading_h6 \">\n  Nous voulons personnaliser notre CRM pour qu\u2019il soit plus align\u00e9 avec nos objectifs et nos processus \n<\/h6>\n\n                  <\/div>\n\n              <\/li>\n      <\/ul>\n      <\/div>\n      <\/div>\n<\/section>\n\n\n\n<script>console.log({\"title\":\"Nos sp\\u00e9cialistes Customer 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(1)\",\"post_type\":\"attachment\",\"slug\":null,\"filesize\":16180,\"_wp_attachment_metadata\":\"a:1:{s:8:\\\"filesize\\\";i:16180;}\",\"wpml_media_processed\":\"1\",\"_wpml_media_usage\":\"a:1:{s:5:\\\"posts\\\";a:1:{i:0;i:331;}}\",\"post_date_gmt\":\"2023-05-08 11:19:17\",\"comment_status\":\"open\",\"ping_status\":\"closed\",\"post_password\":\"\",\"post_name\":\"thehouseofmarketing-rgb-black-1-2\",\"to_ping\":\"\",\"pinged\":\"\",\"post_modified\":\"2023-05-08 12:19:17\",\"post_modified_gmt\":\"2023-05-08 11:19:17\",\"post_content_filtered\":\"\",\"guid\":\"https:\\\/\\\/dev-wordpress-9dfda72b61f7.hyperlane.co\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/thehouseofmarketing-rgb-black-1.svg\",\"menu_order\":0,\"post_mime_type\":\"image\\\/svg+xml\",\"comment_count\":\"0\",\"filter\":\"raw\"},\"link\":\"https:\\\/\\\/www.thom.eu\\\/\",\"location\":\"\",\"button\":{\"link\":{\"title\":\"Visit website Belgium\",\"url\":\"https:\\\/\\\/www.thom.eu\\\/\",\"target\":\"_blank\"}},\"button_2\":{\"link\":{\"title\":\"Visit website The Netherlands\",\"url\":\"https:\\\/\\\/thom.eu\\\/nl\\\/\",\"target\":\"_blank\"}}}]})<\/script>\n<section class=\"service-providers\" id=\"block_63e10912ef98d\">\n  <div class=\"service-providers__container\">\n          \n<h3 class=\"heading heading_h3 service-providers__title\">\n  Nos sp\u00e9cialistes Customer Collective\n<\/h3>\n    \n    <div class=\"service-providers__list\">\n                      <div class=\"service-providers__provider\">\n          <div class=\"service-providers__provider-content\">\n            <div class=\"service-providers__provider-info\">\n              \n                              \n\n<figure class=\"image image_fit-contain service-providers__provider-logo\"\n  style=\"--aspect-ratio: 2.3333333333333\">\n  <img decoding=\"async\" src=\"https:\/\/www.customercollective.eu\/wp-content\/uploads\/2023\/02\/dignify.svg\" alt=\"\" \/>\n<\/figure>\n                          <\/div>\n\n            \n                              \n\n\n<a class=\"button button_scheme-dark service-providers__provider-button\" href=\"https:\/\/www.dignify.agency\/\" target=\"\" rel=\"noopener\">\n      \n\n\n<span class=\"text text_default-400-bold  text_md-500-bold button__label\" >\n  En savoir plus\n<\/span>\n  \n      <span class=\"button__icon\">\n      \n<svg class=\"icon \"\n  width=\"16\"\n  height=\"16\"\n  viewbox=\"0 0 16 16\">\n  <use xlink:href=\"#icon-arrow-top-right\"><\/use>\n<\/svg>\n    <\/span>\n  <\/a>\n              \n              \n            \n          <\/div>\n        <\/div>\n                              <div class=\"service-providers__provider\">\n          <div class=\"service-providers__provider-content\">\n            <div class=\"service-providers__provider-info\">\n              \n                              \n\n<figure class=\"image image_fit-contain service-providers__provider-logo\"\n  style=\"--aspect-ratio: 2.3333333333333\">\n  <img decoding=\"async\" src=\"https:\/\/www.customercollective.eu\/wp-content\/uploads\/2023\/02\/thehouseofmarketing-rgb-black-1.svg\" alt=\"\" \/>\n<\/figure>\n                          <\/div>\n\n                          <div class=\"service-providers__provider-actions\">\n            \n                              \n\n\n<a class=\"button button_scheme-dark service-providers__provider-button\" href=\"https:\/\/www.thom.eu\/\" target=\"_blank\" rel=\"noopener\">\n      \n\n\n<span class=\"text text_default-400-bold  text_md-500-bold button__label\" >\n  Visit website Belgium\n<\/span>\n  \n      <span class=\"button__icon\">\n      \n<svg class=\"icon \"\n  width=\"16\"\n  height=\"16\"\n  viewbox=\"0 0 16 16\">\n  <use xlink:href=\"#icon-arrow-top-right\"><\/use>\n<\/svg>\n    <\/span>\n  <\/a>\n              \n                              \n\n\n<a class=\"button button_scheme-dark service-providers__provider-button\" href=\"https:\/\/thom.eu\/nl\/\" target=\"_blank\" rel=\"noopener\">\n      \n\n\n<span class=\"text text_default-400-bold  text_md-500-bold button__label\" >\n  Visit website The Netherlands\n<\/span>\n  \n      <span class=\"button__icon\">\n      \n<svg class=\"icon \"\n  width=\"16\"\n  height=\"16\"\n  viewbox=\"0 0 16 16\">\n  <use xlink:href=\"#icon-arrow-top-right\"><\/use>\n<\/svg>\n    <\/span>\n  <\/a>\n              \n                          <\/div>\n            \n          <\/div>\n        <\/div>\n                  <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n<section class=\"card-image card-image_scheme-dark-blue card-image_orientation-right\" id=\"block_65b3b78127b17\">\n  <div class=\"card-image__inner\">\n    \n\n<figure class=\"image image_fit-cover card-image__image\"\n  style=\"--aspect-ratio: 1\">\n  <img decoding=\"async\" src=\"https:\/\/www.customercollective.eu\/wp-content\/uploads\/2023\/02\/20230405_CustomerCollective_Photo04_0635.jpg\" alt=\"\" \/>\n<\/figure>\n\n    <div class=\"card-image__card\">\n      <div class=\"card-image__card-inner\">\n        \n                  \n<h3 class=\"heading heading_h3 card-image__card-title\">\n  Discutons-en<span>.<\/span>\n<\/h3>\n        \n                  \n\n\n<p class=\"text text_default-500-bold card-image__card-label\" >\n  Emanuel Nuyts\n<\/p>\n        \n                  \n\n\n<p class=\"text text_default-500 card-image__card-description\" >\n  Responsable du pilier Technologie et donn\u00e9es\n<\/p>\n        \n                  \n\n\n<a class=\"button button_scheme-light card-image__card-button\" href=\"mailto:emanuel.nuyts@customercollective.eu?subject=I'm%20ready%20to%20get%20ahead%20of%20the%20curve%20in%20Tech%20%26%20Data\" target=\"_blank\">\n      \n\n\n<span class=\"text text_default-400-bold  text_md-500-bold button__label\" >\n  Contactez-nous\n<\/span>\n  \n      <span class=\"button__icon\">\n      \n<svg class=\"icon \"\n  width=\"16\"\n  height=\"16\"\n  viewbox=\"0 0 16 16\">\n  <use xlink:href=\"#icon-arrow-top-right\"><\/use>\n<\/svg>\n    <\/span>\n  <\/a>\n        \n        <svg class=\"card-image__card-shape\" viewBox=\"0 0 36 84\" fill=\"#C4FC73\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path stroke=\"#C4FC73\" stroke-width=\"1\" d=\"M32.3006 64.4227L15.4924 81.2279C6.81095 70.5882 1.58302 57.002 1.62969 42.1608C1.67643 27.2998 7.28268 13.0858 16.4478 2.36435L33.0851 19.2093C28.154 25.5631 25.1939 33.552 25.1666 42.2348C25.1393 50.9035 27.8084 58.2331 32.3006 64.4227Z\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>\u00c9tablissez des relations plus solides et plus durables avec votre audience cible en centralisant les donn\u00e9es sur leurs interactions sur l\u2019ensemble du parcours du client, depuis l\u2019acquisition de prospects jusqu\u2019\u00e0 la fid\u00e9lisation. <\/p>\n","protected":false},"featured_media":7457,"template":"","service_category":[70],"class_list":["post-5871","service","type-service","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM | Customer Collective<\/title>\n<meta name=\"description\" content=\"CRM is part of Customer Collective&#039;s services. 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